comments

Once in a while I click through from my feed reader to the webpage of the article I find is so much content there in the comments section that I miss out on.

And when you look at it, it is not uncommon to find a lot of user feedback there. Opinions given freely, for the sake of making your voice heard - it is natural. More people leave feedback on various blogs than on the feedback form for a product.

If only there were a way to extract all this information from there. The importance of listening to customers or potential customers cannot be understated.

At the very least, feed readers should have a way of integrating comments with the post.